Wednesday, June 21, 2006

Books on "hard conversations"

One of my favorite blog Lifehacker has a post about "Ask the Readers: How do you deal with hard conversations at work?" It says "Whether you're an employee or employer, there's bound to have been a time in your career when you've had to have a difficult conversation at work: firing (or getting fired), figuring out what to do when things go awry, etc."

This is exactly the topic I have been interested in recently. I think it might be interesting for others to see the books I have read or I am reading on this topics.
There are a lot of books on this, I only list the best I could find.

Here they are:

Difficult Conversations How to Discuss what Matters Most:
by Douglas Stone, Bruce Patton, and Sheila Heen of the Harvard Negotiation Project . This is the very book to begin with in this topic.

Crucial Conversations Tools for Talking When Stakes are High:
by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler

Crucial Confrontations Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior:by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. This is the follow up of the previous book.

Also some books on conflict management:

Managing Interpersonal Conflict (Interpersonal Communication Texts)

$56 on Amazon, quite expensive, but definitely worth the cost.

Getting to Yes Negotiating Agreement Without Giving In:

A classic book on this topic, the one you should not miss.

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